Very efficient.Professional,trustworthy,and done in timely manner.Courteous and kind.

Easy parking for service.

Nono

Great service

James is always kind, helpful and goes above and beyond with his customer service.Friendly with excellent customer service

Excellent service and purchaseExcellent service

My sales person was very pleasant, understood what was important to me, and got me a vehicle that was in my best interest.Everyone is great to deal with. Very helpfull with getting you the car you want without pressure.

Car was to be washed at each service, of all the visits I have yet to get a wash.

Really appreciate the clean and welcoming welcoming area.Upon entering the service center, James greeted me and was very cheerful and welcoming. In prior dealerships, it was very transactional with no warmth or sense of being valued. James is the opposite. he was thorough in explaining every step to me and made me feel seen and valued.

Jim Shorkey Mitsubishi is the only dealership that I deal with. I've referred many people to them and will continue to. They have made the car buying process a no hassle experience. I like the Mitsubishi products and in particular Shorkey Mitsubishi. There are other Mitsubishi dealerships in the Pittsburgh area, however for my wife and I, Jim Shorkey Mitsubishi is the ONLY one!I've been dealing with Jim Shorkey Mitsubishi for over 25 years. In that time period, we have purchased many new cars (9 to be exact). My dealings with this dealership have been terrific! I know Jim III personally and he, along with his salesmen have made buying a new car a great experience and not an endurance test. This latest purchase of a 2025 Outlander was made particularly pleasant due to the fact the John Schneider, the salesman was amazing.