Jim Shorkey Mitsubishi-North Hills
4.7/5
4.7 /5
212 Verified Reviews
1010 Ross Park Mall Dr, Pittsburgh, PA 15237, US
(412) 960-6641
212 Verified Reviews
5.0/5
5.0 /5
Sarah and Dakota are always so nice and friendly and helpful. Waiting area very nice. Has TV coffee and water for you. Bathroom was very clean

3.0/5
3.0 /5
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5.0/5
5.0 /5
I purchased my vehicle new here 65000 miles later I purchased a top notch extended warranty from here. I have always been treated respectfully and I am 75 years old and a woman. I will continue to do business with this dealership.We were informed of each step. Offered an Uber to go home as it was a 4 hour job. Sam did his absolute best to calm my frustration and did just that with charm and humor!

5.0/5
5.0 /5
Great Service Shop

5.0/5
5.0 /5
Additional warranty work was performed (I was notified beforehand) and it made the service appointment very longAt checkout, I was also told a tire rotation was not performed, even though I requested it (have been driving on these tires for a whole year). Service advisor informed me that it was "not needed" - this was the first time I've heard a tire rotation was not needed after a year of driving on them, even if the tires are only 1 yr old. I'm wondering if it was skipped to save time.Very attentive and responsive service advisors. Timely, courteous service and clear communication about what needs done. Oh and great lobby for waiting (entertainment, seating and coffee)

5.0/5
5.0 /5
I really enjoyed the service that Bobby provided as well as the finance team my whole experience was great fast and efficient Bobby even with the extra mile to mail back items I left in my car

5.0/5
5.0 /5
Easy scheduling and quick turnaround

5.0/5
5.0 /5
Went fast everyone very nice

1.0/5
1.0 /5
Again didn’t do all services that were scheduledEverything was not completeNot all services were performedDidn’t use the right way to communicate

5.0/5
5.0 /5
Again, I love your facility as a whole, but the people make the place go from great to ExcellentFrom Sara(h) on the phone to the service manager, Dakota, ALL persons involved were professional and kind as we went through a lengthy process. I HIGHLY recommend complimenting the service team and giving them the praise they deserve for making this service time a more comfortable one.