Good experience!Car was done when we were told. Friendly service advisor and knowledgeable. Great experience!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I continually experience a great experience when I visit Jim Shorkey, North Hills!The customer service experience was excellent!
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Wait time to longWait time very long
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
MATUS GROSKO The manager shouted at myself and my wife and did not provide any customer care or even a kind word .The requested services were not provided and the recall which was provided started acting up within a week.I have never been so disappointed with a services of a Delearship, have owned a Mitsubishi for 7 years now .It was almost as if all the staff did not want to service the vehicle or basically wanted to give us a hard timeI just feel as the Delearship has no concern about the customersIt was a horrific experience, highly disappointing
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Sarah and Dakota are always so nice and friendly and helpful. Waiting area very nice. Has TV coffee and water for you. Bathroom was very clean
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
I purchased my vehicle new here 65000 miles later I purchased a top notch extended warranty from here. I have always been treated respectfully and I am 75 years old and a woman. I will continue to do business with this dealership.We were informed of each step. Offered an Uber to go home as it was a 4 hour job. Sam did his absolute best to calm my frustration and did just that with charm and humor!
Good experience!Car was done when we were told. Friendly service advisor and knowledgeable. Great experience!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I continually experience a great experience when I visit Jim Shorkey, North Hills!The customer service experience was excellent!
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Wait time to longWait time very long
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
MATUS GROSKO The manager shouted at myself and my wife and did not provide any customer care or even a kind word .The requested services were not provided and the recall which was provided started acting up within a week.I have never been so disappointed with a services of a Delearship, have owned a Mitsubishi for 7 years now .It was almost as if all the staff did not want to service the vehicle or basically wanted to give us a hard timeI just feel as the Delearship has no concern about the customersIt was a horrific experience, highly disappointing
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
Sarah and Dakota are always so nice and friendly and helpful. Waiting area very nice. Has TV coffee and water for you. Bathroom was very clean
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
I purchased my vehicle new here 65000 miles later I purchased a top notch extended warranty from here. I have always been treated respectfully and I am 75 years old and a woman. I will continue to do business with this dealership.We were informed of each step. Offered an Uber to go home as it was a 4 hour job. Sam did his absolute best to calm my frustration and did just that with charm and humor!