My experience was great Sam continued to give me updates and pricing on the work
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
My car is usually washed or at least sprayed off after an.appointment. This was not done.I understand staffing issues may contribute to lack of weekend appointments. However, during our time of ownership it’s never been an issue until this maintenance cycle. We rely on the Saturday appointments to accommodate our work schedules. Thanks for your time.I work. Not having Saturday appointments for routine maintenance is disappointing.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Great communication and customer service!
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Isaac Shannon is a great representative for both Jim Shorkey and Mitsubishi. He is very knowledgeable and cares about his clients!
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
The hospitality was professional and I felt everyone was honest etc.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Highly recommend!Well I wasn’t expecting to buy a new SUV when I took mine in to get an oil change - but left in a new Outlander!
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Service is great.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
I honestly was considering switching to a closer dealership for service, but after this visit I had- I'm staying right here!Service desk gentlemen were both as friendly, knowledgeable and polite as I've ever seen. Actually made my day interacting with both of them.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
The sales team was friendly, knowledgeable, and never pushy. The financing process was clear and efficient.The team at Jim Shorkey Mitsubishi-North Hills made the car-buying process smooth and stress-free. I appreciated the transparent pricing, knowledgeable staff, and attentive service. I'd confidently recommend them to friends and family.
My experience was great Sam continued to give me updates and pricing on the work
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
My car is usually washed or at least sprayed off after an.appointment. This was not done.I understand staffing issues may contribute to lack of weekend appointments. However, during our time of ownership it’s never been an issue until this maintenance cycle. We rely on the Saturday appointments to accommodate our work schedules. Thanks for your time.I work. Not having Saturday appointments for routine maintenance is disappointing.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Great communication and customer service!
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Isaac Shannon is a great representative for both Jim Shorkey and Mitsubishi. He is very knowledgeable and cares about his clients!
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
The hospitality was professional and I felt everyone was honest etc.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Highly recommend!Well I wasn’t expecting to buy a new SUV when I took mine in to get an oil change - but left in a new Outlander!
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Service is great.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
I honestly was considering switching to a closer dealership for service, but after this visit I had- I'm staying right here!Service desk gentlemen were both as friendly, knowledgeable and polite as I've ever seen. Actually made my day interacting with both of them.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
The sales team was friendly, knowledgeable, and never pushy. The financing process was clear and efficient.The team at Jim Shorkey Mitsubishi-North Hills made the car-buying process smooth and stress-free. I appreciated the transparent pricing, knowledgeable staff, and attentive service. I'd confidently recommend them to friends and family.