They helped me find a better deal with price, but it was not in the range I was hoping for. It was actually outside of my budget range. But my salesperson was very nice

Great jobGreat service throughout.

my wife took the car for serviceas stated before my wife took the car for service

Did not receive any directions on how radio or other things operated, felt a little pressure to purchase extended warranty

Bobby was great and very accommodating. He was helpful and knowledgeable about the car while we were test driving and made sure that all of my questions were addressed. He is kind and professional and made me feel comfortable through the entire process.I saw the car on the website but it did not include that it had the sun roof and moon roof. It wasn’t until I looked at it on the lot that it did in fact have both. My salesman even said that he did not have any eclipse crosses listed that had the sunroof, moon roof. I had to take him to the car that I was interested in to show him it had both.Everyone was kind and helpful from the front desk to finance.

Everything was smooth and well transitioned. The staff made it easy for me to test drive the vehicles I was interested in and to explain pros or cons of each vehicle in comparison to the others. They also explained the pros of upgrading to my new vehicle in a way that made the choice easy. Thank you so much I love my new Eclipse Cross!Extremely helpful, personable, easy to understand and genuine

Experience was goodI didnt want to go over a certain amount but I had to for best dealBecause it didnt take 8 hours to buy a car

Sam was great!I said hello to Bruce Pitman, which is always a pelasure.Both men are personable and kind.I tried the online system I could not work with it. I called and that worked, but they had to call back.Fast, courteous

I didn’t get a car wash this time

Bobby my salesperson took his time with me and answered all my questions. He did not push me to purchase additions on the car or talk down to me like a previous salesman at another shop did. Neither did I feel rushed to purchase the car. With Bobby’s assistance I felt very satisfied with my purchase when I drove the car off the lot. The only improvement I will suggest is having a table full of snacks available.I have purchased four cars from Jim Shorkeys. The salesmen in the Ross Park shop do not pressure you to buy a car or keep you there until you are tired of them. Everyone is friendly there. When I take my car in for a service I am not waiting a long time and my car gets a free wash. If I had the money I would purchase a few cars for my family and friends.