I had a 10 am appointment and was even early, but my car wasnt started till 10:20, for simple oil and filter change..busy place, and no real signs telling where to check in.I was treated like just another number,, get the keys and keep on going.no wash/rinse off.. Ross park did a quick wash when taken there. no such thing at your shop.slow the pace and give folks good service.. if there is a good reason that the appointment cant be met by the shop let the customer know why.. I dont plan to go back to the yOUNGSTOWN SHOP AGAIN..I had questions about the service , but had no opertunity to ask them.. too busy at the counter.service area was not set up with andy thing letting me know witch counter to stop at.. I stood at one while your folks were talking to one another

Excellent service. They were very kind, friendly, and accommodating.

Nathan Binnie is a keeper and hope he is there when I need another car.Called the dealership on a Tuesday and set up an appointment for Wednesday at 10 am. Got there and was greeted by Nathan Binnie. Yes with a strong handshake and smile. Had told him on Tuesday what we wanted and lo and behold, the car was waiting for us. That’s service. After the few problems we had, we drove out of the dealership with our new car within five hours of arrival. Now to me that’s service.

The car was priced less online and it only listed it was because of rebates but it didn't spell out what rebates and It would be nice to know when looking at prices online who will/won't qualify for rebates because they have to be a veteran/supplier/first responders/etcStaff was friendly and helpful.

friendly efficient service

Bought vehicle brand new. Used roadside to pick it up and deliver it to the dealer. Was not offered delivery back to me. When a vehicle has 4000 miles and breaks down, all efforts should be made for full satisfaction in my opinion.

The adviser did a good jobKept wanting me to schedule through a computer. That will never happen.They always try very hard to please the customer

Very good service. I was told an hour and a half to an hour and forty five minutes and it was about 2 hours. Service person was very nice and checkout was pretty quick. All went very well

Always great service

I had to make several attempts because the website was glitching.