Josephine
4.6/5
4.6 /5
19 Verified Reviews
1620 Sansom St, Philadelphia, PA 19103, US
(267) 310-3034
19 Verified Reviews
3.0/5
3.0 /5
Some good and some very bad. Not having a parking space has taken a major toll on my quality of life. Had I known how bad the parking situation was in this neighborhood (which, yes, was my responsibility) I would have never chosen to live here. Unfortunately, I moved here with almost no advance notice and during a really unfortunate family tragedy. The building should have more parking. That’s it. I am extremely hopeful to have a parking space in the very near future. Beyond that, there are two major issues I have been having. One is with clarity about visitors and unit access. Why am I sending my guests virtual keys if they don’t work for the elevator nor my unit? Is it the concierge responsibility to bring up every visiting guest that doesn’t have a key? No one seems to have uniform questions on things like giving unit access to a housekeeper or other guest. Lastly, the issue I experienced with work orders being closed immediately upon being submitted was really terrible. Very hopeful to not have this issue again if placing a work order in the future, as it would be the fourth time. I did really appreciate Tammy’s phone call and email recently that addressed the work order issue.

1.0/5
1.0 /5
No one contacted me after the request. I just said it was completed but no one said anything to me. I have no idea if the problem was looked at or resolved. No communication.

5.0/5
5.0 /5
Prompt and helpful

5.0/5
5.0 /5
Service team is always excellent and friendly!

5.0/5
5.0 /5
Super simple and calm process with lovely staff to help along the way

5.0/5
5.0 /5
I’ve had a great experience at The Josephine! The leasing office, the management team and support staff have all been very helpful and professional. The building also has excellent amenities, which contributes to a very pleasant experience living here.

5.0/5
5.0 /5
Love it here!!

5.0/5
5.0 /5
Very enjoyable living here. Staff is courteous and very professional. Amenities especially the pool which sees the sky line is beautiful. Maintenance team is superb along with concierge, leasing team all excellent. Highly recommend Josephine for a wonderful living experience!

5.0/5
5.0 /5
team has been fantastic to work with ---- very eager to help.

5.0/5
5.0 /5
Responsive service. Good communication.