So many issues living at the Josephine including but not limited to horrible internet, non functional AC, build issues in the apartment, walls that are too thin, windows that let in all the outdoor noise, dogs that run amok, etc.

Excellent from the staff very qualified caring and pleasant to live with. The thoughtful day special events, various goodies on a regular basis is extremely appreciated! Amenities especially the pool are magnificent! I love living here and recommend it highly without reservation.

You are great.

Took care of my request right away. I came back ~2 hours after I had submitted the requests, and everything was working perfectly. I am so grateful. Thank you!!!

Wi-Fi has been a big issue. With the latest approach of satellite backup when WiFi goes down, we’ll see if that is a solution.

Service team is always excellent and friendly!

Excellent and very helpful front desk staff

Hi, in general the place is great but communication is a persistent problem. This one was kinda weird - I asked for pretty simple service (turn up the heat on the hot water heater now that the ambient water is colder and it's hard to get the shower hot enough). I don't think there was any service performed, the water is still exactly the same, yet I've gotten lots of emails asking about the service. When I go to the SLC app it says the service is closed and there is no way to make any comment or re-request. I would be most appreciative if the service could actually be performed as requested and communicated back. I think SLC is over-relying on AI to do all of this when what we really need is someone in the building making sure things get done and done well. Thank you. John Ryan,, 917-204-9525.

Super simple and calm process with lovely staff to help along the way

I’ve had a great experience at The Josephine! The leasing office, the management team and support staff have all been very helpful and professional. The building also has excellent amenities, which contributes to a very pleasant experience living here.