JustStorage
4.5/5
4.5 /5
10 Verified Reviews
7501 Hickman Rd, Urbandale, IA 50322, US
(515) 444-4996
10 Verified Reviews
4.0/5
4.0 /5
very clean building, easy access to unit,friendly staff

5.0/5
5.0 /5
i have been a client at dinos and cube smsrt, you have no crime or mice and rats , your sfacility is very clean

5.0/5
5.0 /5
The facility is clean and the online system to sign up is great. One criticism is the two sets of front doors make it difficult to move items in and out. Legs were finally installed on the interior set of doors, but not the exterior doors. I was moving things by myself and it was frustrating. Another issue was the lack of available carts. On more than one occasion, I had to carry things in and out one box at a time. It took a significant amount of time to walk around looking for a cart only to find that they were being used. I was also not familiar with the layout of the facility, so I wasn’t entirely sure where to look, but with as many units as there are, having only 6-8 carts is woefully inadequate.

4.0/5
4.0 /5
The facility was clean and easy to access. My only complaints are that there isn’t a ramp in the pavement by the front doors and some of the other doors around the building were not usable. I also didn’t think there were enough carts and many of them were very small so not useful for large items The increase in price to over double what I was paying is ridiculous but was great motivation to end the rental.

4.0/5
4.0 /5
When I originally rented the company was called life storage. And it was changed to just storage about halfway through my rental. I had my unit for a year. Building was always very clean staff was nice. The back door that I was using because it was closest to my storage unit stopped working about three months ago and has not been fixed yet. That was a little bit of a headache to go in and out through the front door and walk through the entire building to get to my unit.

4.0/5
4.0 /5
Building was nice and secure. Did not like that they don't prorate if you move out early. Had a half month left. Also they had the wrong name and asked me how I even got in to get my stuff.

5.0/5
5.0 /5
Its very clean and staff are very respectful and they really pay attention and your belongs safe its a good clean place and affordable

5.0/5
5.0 /5
The facility was very clean, the manager (Andrew) was extremely helpful and the location was perfect for our needs. And the price was very competitive.

4.0/5
4.0 /5
Staff easy to deal with. Efficient.

5.0/5
5.0 /5
The manager was great. He has excellent customer service skills. Give him a raise.