It would be nice to upload short videos of some of the issues. Sometimes pictures don’t really explain what we’re requesting.

Overall terrible experience with the managers... too long to resolve and lack of empathy and lack of sense of urgenc

It all went perfect

You need people able to do repairs on weekends and not wait until Monday for repairs approval

He only used a plunger, and buckets of water over and over, he never used a snake to clear the drain or a camera to look into the problem . I could have used a plunger myself. the problem keeps coming back after two visits, I need someone to find the cause and fix it properly please

I lived there for three years with the cost of economy I really think you all should go down on the rent if a tenant chooses to stay and not take the rent up. Also let the tenants be responsible for their own water bill get away from con service. They are making people pay double water bills every so often which runs the rent up very high because it’s included on the ledger change your appliances out if you know that a tenant is not the best when it comes to cleanliness or if they have pets in the house cause the home that I had had pets in it prior to me moving in and there were insects everywhere and it won’t nothing I can do about it so now I had to throw away all of my furniture and also I cannot take my items into my new place because I’m scared that it may bring a bug in because the house was so infested other than that I had a good experience

Nothing he did a great job

The tech who installed the dishwasher turned off the breaker for my AC and didn't turn it back on. This resulted in another service call to check the air and us having to stay in a hotel for a night unnecessarily.

Super easy all employees answered any questions I had

I didn't see no problem