When i submitted the request, i specifically provided my contact info due to my wife's work. My contact info was apparently ignored, as my wife received the call. Also, when i was contacted, the lady said maintenance would arrive within a couple of hours. That is not enough time to drop everything at work to go home to meet maintenance. The lady sounded out off that i couldn't drop everything at that time. Be better!

Always have to go through several vendors

The speed, I was needing a place fast and I mean fast. It was done within 1 week. The team was very nice and quick with answers.

On W/o timing and being able to respond quicker through the phone with the automated call

None

Nothing really of note wasn’t good, the service went quickly and I didn’t feel at all like they were doing anything they weren’t supposed to

Because the gas leak, wasn’t caught until we received and questioned why the gas bill is a lot higher than it should be. That’s when they came Atmos Energy came out and shut it off. I wish it hadn’t taken so long to get it fixed. I just wasn’t expecting this issue along with the issue with the water leak in the bathtub all the first month.

n/a

None

Everything was great.