The experience was awesome from the beginning to the end! My leasing agent ensured all of the needed documentation was correct before proceeding to avoid any issues.

It took 5 days for them to come with a broken garage door

The vendors need to not show up to the residence earlier than the agreed time that was set. There were issues that came up with the AC vendor because he arrived early and was really nasty when me and my husband hadn’t left work earlier to be there on a time we didn’t agree on. There needs to be clear communication with Kairos and the vendors on what updates a work order needs. Because there wasn’t any communication to us as tenants waiting on AC in a house for 5 days.

It has gone well so far.

Everything. Easy process. No hiccups at all.

It was clean and easy to access

Nothing about the current experience was bad

Everything was great from submitting the request to the maintenance company used. Very professional and great customer service skills. They were very knowledgeable and friendly.

All!!!

It took days for the co.pany to reach out to me. In the end i had to call them to have the tech come out.