It took way too long for Kairos to have someone reach out to us.
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
The agents are all phenomenal
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
The self resolving module is not helpful
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
N/A
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
You need to help your client asap when they need y’all
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
Calling in and speaking with the agent over the phone. The agent that was responsible for the area wasn’t helpful. I had to call in and talk with customer service and other agents.
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
Everything was good
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
I love the customer service and how they call to remind you to get certain things turned in before hand
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
None. Whole thing was quick and easy.
Anonymous
•
Nov 17, 2023
5.0/5
5.0/5
I never heard from the maintenance technician so that I could communicate with him
It took way too long for Kairos to have someone reach out to us.
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
The agents are all phenomenal
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
The self resolving module is not helpful
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
N/A
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
You need to help your client asap when they need y’all
Anonymous
•
Nov 20, 2023
4.0/5
4.0/5
Calling in and speaking with the agent over the phone. The agent that was responsible for the area wasn’t helpful. I had to call in and talk with customer service and other agents.
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
Everything was good
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
I love the customer service and how they call to remind you to get certain things turned in before hand
Anonymous
•
Nov 20, 2023
5.0/5
5.0/5
None. Whole thing was quick and easy.
Anonymous
•
Nov 17, 2023
5.0/5
5.0/5
I never heard from the maintenance technician so that I could communicate with him