Pricing communication. I got charged after the work was done causing stress. I wish u had known the amount I would be charged before the job was done
Anonymous
•
Oct 11, 2023
4.0/5
4.0/5
An actual maintenance tech never came to the house. The company dropped the dishwasher off but was not aloud to unhook or rebook the new dishwasher. Had my husband not been home I wouldn’t have known what to do.
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
All went well
Anonymous
•
Oct 10, 2023
5.0/5
5.0/5
No problems
Anonymous
•
Oct 9, 2023
5.0/5
5.0/5
Easy, good communication, clean
Anonymous
•
Oct 9, 2023
5.0/5
5.0/5
From the 1st customer service agent who returned my call to Brock and Adrienne in leasing customer service and all the wonderful customer service representatives I spoke to along the way I am very grateful. Customer service is generous with their time and in tune to the state of our application thanks to using “fresh” tech — Never stuck in IVR land. William in leasing was spectacular, and provided a voice and transparency to the process— so you were able to see the magic behind the curtain. Kairos is wonderful leasing agent. I am hoping that Kairos move-in and property managers have the same customer service and level of care with their tenants. Thank you, Kairos for giving us a place to call home.
Pricing communication. I got charged after the work was done causing stress. I wish u had known the amount I would be charged before the job was done
Anonymous
•
Oct 11, 2023
4.0/5
4.0/5
An actual maintenance tech never came to the house. The company dropped the dishwasher off but was not aloud to unhook or rebook the new dishwasher. Had my husband not been home I wouldn’t have known what to do.
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
All went well
Anonymous
•
Oct 10, 2023
5.0/5
5.0/5
No problems
Anonymous
•
Oct 9, 2023
5.0/5
5.0/5
Easy, good communication, clean
Anonymous
•
Oct 9, 2023
5.0/5
5.0/5
From the 1st customer service agent who returned my call to Brock and Adrienne in leasing customer service and all the wonderful customer service representatives I spoke to along the way I am very grateful. Customer service is generous with their time and in tune to the state of our application thanks to using “fresh” tech — Never stuck in IVR land. William in leasing was spectacular, and provided a voice and transparency to the process— so you were able to see the magic behind the curtain. Kairos is wonderful leasing agent. I am hoping that Kairos move-in and property managers have the same customer service and level of care with their tenants. Thank you, Kairos for giving us a place to call home.