Because the gas leak, wasn’t caught until we received and questioned why the gas bill is a lot higher than it should be. That’s when they came Atmos Energy came out and shut it off. I wish it hadn’t taken so long to get it fixed. I just wasn’t expecting this issue along with the issue with the water leak in the bathtub all the first month.

n/a

None

Everything was great.

Nothing

Most of the communication was pretty good

effective communication, have the property manager that walks around taking photos actually communicate with residents would a great first step

Everything went pretty smooth

It was

It has just taken a long time to resolve this issue. I have gone 2 months without usable water.