Dominique shipp was so amazing trying to help me find an office that was carrying the vaccine I needed. She definitely went above and beyond. Despite numerous roadblocks to me getting vaccine and the frustration I was feeling, Dominique was able to help me find a solution. I really appreciate her help, definitely one of the most helpful and caring at kaiser that I’ve encountered. But the road blocks to getting this vaccine prevent me from giving KP a 10 rating.