NOBODY GETS AN EXCELLENT RATING UNLESS THEY'RE EXTREMELY EXCELLENTSERVICE MANAGER TOOK CARE OF ALL ISSUES
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Quick service time and personable service advisor
Verified User
•
Jul 11, 2025
4.0/5
4.0/5
Great service, estimated time was spot on for my wait, rep was very helpful. Only thing to make it a 10 would to bring the waiting room to back to what it was. I always enjoyed waiting before by grabbing a snack and juice.
Verified User
•
Jul 11, 2025
5.0/5
5.0/5
When doing the oil change technician forgot to reset the system and screen says every time I turn on the car : “Service Due Now”Just what I mentioned before, but overall was good experienceGood customer service at front desk
Verified User
•
Jul 10, 2025
4.0/5
4.0/5
Overall satisfaction
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
Always a great experience when I take my car to Kelly!
Verified User
•
Jul 6, 2025
5.0/5
5.0/5
Not cleaned properly inside or out.Matt was outstanding from the first time we had contact. He is exceptional and extremely helpful. Because of HIM, I now have my Vehicle I really wanted.Matt was awesome!
Verified User
•
Jul 6, 2025
4.0/5
4.0/5
This is the first time I ever went to a dealer for automobile’s inspection and it was positive, which is not very common for meI didn’t understand where to take my car however, I did figure it outThank you for the great service and we’re welcoming meThe service team was knowledgeable, attentive, professional, and helpful in making the experience comfortable.
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
Only my left mirror was out of placeNo nothingService man was very knowledgeable and patient
NOBODY GETS AN EXCELLENT RATING UNLESS THEY'RE EXTREMELY EXCELLENTSERVICE MANAGER TOOK CARE OF ALL ISSUES
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Quick service time and personable service advisor
Verified User
•
Jul 11, 2025
4.0/5
4.0/5
Great service, estimated time was spot on for my wait, rep was very helpful. Only thing to make it a 10 would to bring the waiting room to back to what it was. I always enjoyed waiting before by grabbing a snack and juice.
Verified User
•
Jul 11, 2025
5.0/5
5.0/5
When doing the oil change technician forgot to reset the system and screen says every time I turn on the car : “Service Due Now”Just what I mentioned before, but overall was good experienceGood customer service at front desk
Verified User
•
Jul 10, 2025
4.0/5
4.0/5
Overall satisfaction
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
Always a great experience when I take my car to Kelly!
Verified User
•
Jul 6, 2025
5.0/5
5.0/5
Not cleaned properly inside or out.Matt was outstanding from the first time we had contact. He is exceptional and extremely helpful. Because of HIM, I now have my Vehicle I really wanted.Matt was awesome!
Verified User
•
Jul 6, 2025
4.0/5
4.0/5
This is the first time I ever went to a dealer for automobile’s inspection and it was positive, which is not very common for meI didn’t understand where to take my car however, I did figure it outThank you for the great service and we’re welcoming meThe service team was knowledgeable, attentive, professional, and helpful in making the experience comfortable.
Verified User
•
Jun 29, 2025
5.0/5
5.0/5
Only my left mirror was out of placeNo nothingService man was very knowledgeable and patient