Getting checked in was simple and timely. The young lady who helped was was friendly and knowledgeable.
Janette
•
Aug 4, 2022
5.0/5
5.0/5
Always great service
Kimberly
•
Aug 4, 2022
5.0/5
5.0/5
Excellent service and customer care. Steve Hansen was wonderful keeping me updated on the needs of the car as he found them.
Olivia
•
Jul 20, 2022
5.0/5
5.0/5
Very nice young man took care of us, I believe his name was David, he was great!!!! Very fast service!!!
Jenny
•
Jul 20, 2022
4.0/5
4.0/5
Very friendly staff, great communication. No delays. Nice facility. I was a little disappointed that my car time and date were not reset in my car when I picked it up and it is kind of challenging to fix. Also the dirty air filters that were replaced were still on the floor of my passenger side.
Clifford
•
Jul 15, 2022
5.0/5
5.0/5
Had us in and out in a hurry for our Crystal Fuzion application. I believe it was Sheena as our service writer, she was awesome!
Du-Anne
•
Jul 13, 2022
4.0/5
4.0/5
Our service appointment was satisfactory, but with two little exceptions. The tires were rotated and after returning home we discovered that the valve stem cover for the right rear tire was not put back on, or at least not tightly enough to last the drive home. Also, before we left the dealership we had discovered that apparently the service tech needed something from the glove compartment, and most of the contents of the glove box were strewn all on the floor in front of the passenger seat. These aren't major things, but our sales experience buying the car from Andrew Adams was so professional and good, that these things surprised us. Recounting them to you on the Survey hopefully will help you correct these small problems. Jody, your service guy who checked us in was prompt to greet us and pleasant to work with.
Douglas
•
Jul 11, 2022
5.0/5
5.0/5
The time taken was within reason and the friendliness of the service coordinator was super
Carol
•
Jul 8, 2022
5.0/5
5.0/5
I was helped right away and after 5 minutes was given a report on what they would be doing. After 20 minutes or so they were back saying all was well and they had serviced my car. I was in and out in 30 minutes! Efficient and hassle free.
Getting checked in was simple and timely. The young lady who helped was was friendly and knowledgeable.
Janette
•
Aug 4, 2022
5.0/5
5.0/5
Always great service
Kimberly
•
Aug 4, 2022
5.0/5
5.0/5
Excellent service and customer care. Steve Hansen was wonderful keeping me updated on the needs of the car as he found them.
Olivia
•
Jul 20, 2022
5.0/5
5.0/5
Very nice young man took care of us, I believe his name was David, he was great!!!! Very fast service!!!
Jenny
•
Jul 20, 2022
4.0/5
4.0/5
Very friendly staff, great communication. No delays. Nice facility. I was a little disappointed that my car time and date were not reset in my car when I picked it up and it is kind of challenging to fix. Also the dirty air filters that were replaced were still on the floor of my passenger side.
Clifford
•
Jul 15, 2022
5.0/5
5.0/5
Had us in and out in a hurry for our Crystal Fuzion application. I believe it was Sheena as our service writer, she was awesome!
Du-Anne
•
Jul 13, 2022
4.0/5
4.0/5
Our service appointment was satisfactory, but with two little exceptions. The tires were rotated and after returning home we discovered that the valve stem cover for the right rear tire was not put back on, or at least not tightly enough to last the drive home. Also, before we left the dealership we had discovered that apparently the service tech needed something from the glove compartment, and most of the contents of the glove box were strewn all on the floor in front of the passenger seat. These aren't major things, but our sales experience buying the car from Andrew Adams was so professional and good, that these things surprised us. Recounting them to you on the Survey hopefully will help you correct these small problems. Jody, your service guy who checked us in was prompt to greet us and pleasant to work with.
Douglas
•
Jul 11, 2022
5.0/5
5.0/5
The time taken was within reason and the friendliness of the service coordinator was super
Carol
•
Jul 8, 2022
5.0/5
5.0/5
I was helped right away and after 5 minutes was given a report on what they would be doing. After 20 minutes or so they were back saying all was well and they had serviced my car. I was in and out in 30 minutes! Efficient and hassle free.