Kendall Subaru of Eugene
4.9/5
4.9 /5
908 Verified Reviews
344 Goodpasture Island Rd, Eugene, OR 97401, US
(833) 304-6869
908 Verified Reviews
5.0/5
5.0 /5
Service department was excellent. Sheena and Gabe were outstanding. The price was reasonable. You demonstrated a standard of excellence! Thank you!

5.0/5
5.0 /5
Very helpful

5.0/5
5.0 /5
I was travelling through Oregon south to Medford with my kids when our Subaru's transmission started acting up. We limped into Eugene and I called Kendall hoping we could get in to have it checked. They welcomed us in, were very helpful and upfront with the time it would take to inspect since it was so late in the day. We had to continue on to Medford for family bereavement business, and Dylan helped us get checked in and squared away. Another gentleman (I'm sorry I don't remember his name) got in touch with the Kendall auto rental facility for us and then drove us over to the facility before they closed. We continued on to Medford that night. Dylan called me the next day with the prognosis - we needed a full transmission rebuild. Everything was explained to me thoroughly and he gave me a couple options. When all was said and done, Dylan and the team set us up with a less expensive rental for the week it would take to repair our car, and kept me appraised with updates throughout. This may have been their usual service, but I feel like they really went above and beyond to help us. The car is back in our hands now and running great with its new transmission.

5.0/5
5.0 /5
The representative I interacted with (Zach Clark) was professional, accommodating and a pleasure to interact with. Please consider commending him for his excellent customer service!

5.0/5
5.0 /5
You guys are always so nice! Thank you for that!

4.0/5
4.0 /5
Good service. Kept us well informed.

5.0/5
5.0 /5
Friendly & knowledgeable staff gave me all my options with no pressure! Comfortable waiting area and service was timely. thanks for a good experience!

5.0/5
5.0 /5
Great service and fast!

5.0/5
5.0 /5
Good customer service. Car was finished at stated time

5.0/5
5.0 /5
Super nice, and personable, and fast