Kendall Subaru of Eugene
4.9/5
4.9 /5
908 Verified Reviews
344 Goodpasture Island Rd, Eugene, OR 97401, US
(833) 304-6869
908 Verified Reviews
5.0/5
5.0 /5
I was pleased with the speed and ease of service.

4.0/5
4.0 /5
I gave 4 stars only because it was the end of the day and customer service was average with minimal enthusiasm. Car was not washed. I am use to the dealer washing it.

5.0/5
5.0 /5
Efficient, professional, quick, and a beautiful new facility. Great oil change experience.

5.0/5
5.0 /5
Efficient. Complete. Competent. Professional.

4.0/5
4.0 /5
The battery cover was left off of the terminals but everything else was perfect!

4.0/5
4.0 /5
Scheduling was easy. Work was completed in a timely manner.

5.0/5
5.0 /5
Initially I was very discouraged as after I drove an hour and a half to get there only to be told it would take all day to diagnose it's problems and I would not be given a rental car until/unless a covered problem was discovered. And that if the car needed extended diagnosis that I could be charged $135 per incident.. (I had purchased, with the vehicle, the best extended warranty you had to offer).. The customer service gentleman who helped me spoke with the manager about my circumstances and the manager decided to give me the rental. It took two days to fully repair my car and they also found and repaired a few other issues they found.. All in all everything cost just under 100$ and I was very very pleased with the outcome!! The service people and management exceeded my expectations and I couldn't be happier!!!

5.0/5
5.0 /5
Everyone was super kind :)

4.0/5
4.0 /5
Fantastic service. Very thorough. Love the express service, but I would rather be able to schedule a service as it took a bit longer than expected (2 hours instead of one).

5.0/5
5.0 /5
Always great service given with a smile!