fantastic

Professional, efficient and transparent 👌🏼

I requested, because of copious recent wildfire ash locally, the replacement of engine and cabin air filters. Did not see those items on the invoice. To be fair, have not yet examined these filters for collected ash and filth, to see if the replacement actually occurred. If so, free is always good. Otherwise, the usual expected service.

Service was great! Zach was excellent. I just wish I could make an appointment, rather than First come, first serve.

The air conditioner on my recently purchased 2018 Forester wasn't blowing cold. I bought it from an out-of-town dealership, which did not properly inspect for this defect. They listed it as working on the Certified Pre-Owned inspection. However, Kendall was able to fit me in within a day of calling for an appointment. At every step they treated me like a VIP customer with excellent communication and very little waiting time. They explained up front how they might possibly find damage not covered by the warranty (little chance of this but they said it could happen). I dropped it off in the morning--this only took 10 minutes, including a full car walk-around. They had it done by early afternoon. And I was able to pick it up just after regular business hours. No charge for the service. I'm very satisfied with the experience and feel like they've thought through the customer experience and figured out how to make it easy and stress free.

I appreciate the outside seating as I am highly compromised.

Excellent service!! You guys are fabulous!

Friendly staff, on time performance, personable and efficient, Thank you!

Always helpful and nice.

I always have a good service experience with Kendall. I recommend you to other people often. Thank you