Mel is the best sale rep. He is genuine and patience. The transaction went fast and smooth. He did a great job in helping us pick the right vehicle to suit our need.
Nick
•
Nov 16, 2019
5.0/5
5.0/5
Very quick, reasonable experience
Alexander
•
Nov 12, 2019
5.0/5
5.0/5
Megan was my salesperson, she was very attentive and punctual on getting by to me. The only issue was not her fault, it was a miscommunication about the truck having prior damage. I was not informed about it until 4 days before my flight down there to pick-up the vehicle. This felt like either a gross oversight or like some one was trying to hide something. Then when I voiced my frustration to Bret he told me I "did not have to buy the truck", I work in sales too and when there is an issue on my end my response to my customer is never "well you don't have to buy the product" I would run out of customers very fast if that was the case. Other than that I am very happy with my vehicle and it runs great!
Elaine
•
Nov 12, 2019
5.0/5
5.0/5
.
Judy
•
Nov 8, 2019
5.0/5
5.0/5
Low key, knowledgeable salesperson.
Edward
•
Nov 6, 2019
5.0/5
5.0/5
Treated very well, very good experience
Debra
•
Nov 5, 2019
5.0/5
5.0/5
The experience was simple - the sales person and I traded emails on what I was looking for and on price and options. The next day we went in and did the deal within a n hour and a half. No hassle and a fair deal for us both.
Joseph
•
Nov 5, 2019
5.0/5
5.0/5
Great experience! Great sales staff and financial expertise. VERY knowledgeable and willing to help. Will definitely buy from Kendall again!
John
•
Nov 1, 2019
5.0/5
5.0/5
Overall the experience was a good one. Cameron did a good job of providing the information we needed and got us the price we wanted.
Paul
•
Oct 31, 2019
4.0/5
4.0/5
I worked with Jonathan. He was awesome. Went out of his way to find exactly what I wanted. He even gave me a ride to the dealership to pick up my new truck, which was really nice. I would give him 5 stars. The only reason I gave 4 is because of the following situation (days of the week approximate): Kendall found a truck I wanted in Salem, and had it driven to Eugene on a Friday afternoon. I came in that evening, after work and spent an hour or two talking to Jonathan and driving the truck. My wife was out of cell range that evening, and I was at an all-weekend training that weekend. I told him I wanted to buy the truck but couldn't until Monday morning. Over the weekend, the truck got sold. I understand that business is business, but come on. Luckily, Jonathan worked hard to find a nearly identical truck for just a little less money. I'm really happy with his performance, but a less sophisticated consumer could have been more turned off than I was by the entire experience.
Mel is the best sale rep. He is genuine and patience. The transaction went fast and smooth. He did a great job in helping us pick the right vehicle to suit our need.
Nick
•
Nov 16, 2019
5.0/5
5.0/5
Very quick, reasonable experience
Alexander
•
Nov 12, 2019
5.0/5
5.0/5
Megan was my salesperson, she was very attentive and punctual on getting by to me. The only issue was not her fault, it was a miscommunication about the truck having prior damage. I was not informed about it until 4 days before my flight down there to pick-up the vehicle. This felt like either a gross oversight or like some one was trying to hide something. Then when I voiced my frustration to Bret he told me I "did not have to buy the truck", I work in sales too and when there is an issue on my end my response to my customer is never "well you don't have to buy the product" I would run out of customers very fast if that was the case. Other than that I am very happy with my vehicle and it runs great!
Elaine
•
Nov 12, 2019
5.0/5
5.0/5
.
Judy
•
Nov 8, 2019
5.0/5
5.0/5
Low key, knowledgeable salesperson.
Edward
•
Nov 6, 2019
5.0/5
5.0/5
Treated very well, very good experience
Debra
•
Nov 5, 2019
5.0/5
5.0/5
The experience was simple - the sales person and I traded emails on what I was looking for and on price and options. The next day we went in and did the deal within a n hour and a half. No hassle and a fair deal for us both.
Joseph
•
Nov 5, 2019
5.0/5
5.0/5
Great experience! Great sales staff and financial expertise. VERY knowledgeable and willing to help. Will definitely buy from Kendall again!
John
•
Nov 1, 2019
5.0/5
5.0/5
Overall the experience was a good one. Cameron did a good job of providing the information we needed and got us the price we wanted.
Paul
•
Oct 31, 2019
4.0/5
4.0/5
I worked with Jonathan. He was awesome. Went out of his way to find exactly what I wanted. He even gave me a ride to the dealership to pick up my new truck, which was really nice. I would give him 5 stars. The only reason I gave 4 is because of the following situation (days of the week approximate): Kendall found a truck I wanted in Salem, and had it driven to Eugene on a Friday afternoon. I came in that evening, after work and spent an hour or two talking to Jonathan and driving the truck. My wife was out of cell range that evening, and I was at an all-weekend training that weekend. I told him I wanted to buy the truck but couldn't until Monday morning. Over the weekend, the truck got sold. I understand that business is business, but come on. Luckily, Jonathan worked hard to find a nearly identical truck for just a little less money. I'm really happy with his performance, but a less sophisticated consumer could have been more turned off than I was by the entire experience.