The process was easy from start to finish - thank you!

Great

Good experience. Easy buy, trade in went smoothly, no hassles.

Everyone was courteous and promptly answered my questions and concerns.

Brett and Cameron worked hard to get us exactly what we needed in a RAV. When we picked up the vehicle, Cory did an excellent job of showing us the features. Unfortunately the Finance guy, (don't remember his name) took a very long time to get the paperwork together. It should have been simple since we were paying cash and not financing and he had several hours notice that we were picking up the car. First, we asked to transfer a Smokey the Bear plate and he said he couldn't do it unless we were trading the old car in. I just purchased another vehicle recently from a different dealer, and did not trade in a car and they were able to do it so I wasn't thrilled that he made no effort to do this. Then when we finally got the completed invoice, there was a surprise extra charge that had not been quoted when we ordered the car. The finance guy said it was the new corporate tax and they legally had to charge us. This is a lie, Kendall Corp chose to not absorb a tax but push it back on the consumers. The finance guy's tried to tell me when I buy milk at Safeway I pay it and I said that is a poor example and there is no "extra corp tax" line on my Safeway receipt. This experience with the finance guy left me feeling very unhappy with what should have been a smooth purchase. He has no issue lying to your face and trying scare tactics to try to get you to buy extended warranties. I give 5 stars to Brett, Cameron and Cory and 0 stars to the Finance guy.

Everyone we worked with was amazing and super helpful.

I have purchased 8 new vehicles in my lifetime. The experience with Marcus and Kendall Toyota has been the best so far.

Professional and honest

Really appreciated that it wasn’t a hard sell and that Ian, the salesperson I worked with, was not pushy or trying to get me to make a snap decision. Also appreciated that flexibility with the down payment amount.

Was really great got my husband the truck he wanted ! And he loves it !