Kendall Toyota of Fairbanks
4.8/5
4.8 /5
312 Verified Reviews
1000 Cadillac Ct, Fairbanks, AK 99701, US
(833) 304-6875
ABOUT US
At Kendall Toyota of Fairbanks, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Toyota Camry, RAV4, Tundra, Tacoma and Highlander models on display, we're here to help put you behind the wheel of the right new or used vehicle for you.
312 Verified Reviews
5.0/5
5.0 /5
I sent my car in for recall fixes. It was accidentally damaged and your company did an excellent job of repairing it, getting me a free rental, and it was done very timely. The female service representative was very personable in keeping me pisted on getting parts and the job's completion.

5.0/5
5.0 /5
Kendall completed my repairs on time and for the price they quoted. Great quality work and courteous service. Better service and price than other shops in town and you are getting quality, factory trained personnel. Keep up the great work!

5.0/5
5.0 /5
Pleasant, knowledgable people who didn't push the truck sale. Low pressure, good experience

5.0/5
5.0 /5
My service person (David, I believe?) was outstanding. He was helping another customer when I arrived to drop off my car, so another person immediately checked my car in and got me on my way. I appreciated not having to wait around when dropping off and picking up. Service person was very helpful and informative.

4.0/5
4.0 /5
Very professional staff and exceptionally organized. Scheduled my appointment with ease, received servicing, and picked up my Toyota with confidence that it was complete. Very happy with Kendall Toyota.

5.0/5
5.0 /5
Helpful and quick! Everyone working there is very friendly.

5.0/5
5.0 /5
My service coordinator has gone above and beyond in trying to remedy issues I've had with my vehicle over the last several months. He has been patient, helpful and pleasant throughout the recurring issues and logistical dilemmas we've both endured. While my satisfaction with the actual vehicle in question is less than stellar at this point, I am very pleased and grateful for the assistance provided by him. As your advertisements indicates that your goal is to provide "Exceptional Service" I believe (despite the inability to remedy certain recurring issues thus far) that the attitude toward me and the willingness and determination of my service coordinator to ensure my satisfaction is both refreshing and, indeed, exceptional.

4.0/5
4.0 /5
Staff on the floor, especially the agent who took in my 4-Runner, is excellent and working in high gear. Office staff is helpful and friendly. I appreciate the shuttle service. But, actual work on vehicle seems to take a long time in comparison with years past.

4.0/5
4.0 /5
I liked going in to Kendall. Always helpful.

5.0/5
5.0 /5
Great service, made the use of my FJ Cruiser that much nicer.