Not that I am aware of.

This was a non-emergency plumbing problem which was handled promptly and very easily for me. Friendly staff who explained and completed the work.

Once again, the team is very responsive, but I think the unit is either broken or does not work. I had it on all day set to 64° in the apartment. Temperature is 81°.

Perfect job!!! Keep up the great work!!!

I want to highlight how wonderful Brooke has been since the very beginning — she rented to me during COVID and made the whole process feel safe and welcoming. Matt has also been great, and Rob in maintenance continues to be incredibly reliable, especially with his experience during Hurricane Helene. Brian has been very responsive and helpful with recent concerns, including the bathroom mold issue.This is a historic building, and the team works hard. I did go through six months of construction when Corey attempted to replace my AC/heat, and I lived in a construction zone during that time. (Emailed corp with history & pics) Because of that experience, I’m a little nervous about future construction or mold remediation taking a long time again. I truly love living here, and I hope the building can get the maintenance support it needs so issues can be handled efficiently. I want to continue recommending this community to others.

Maintenance came up promptly to look at the problem (dishwasher would not drain) and gave me an idea about possible resolution. I was out of town and the dishwasher was replaced, also promptly. I haven't had the chance to use it yet but am very glad to have it.Thanks.

The team at Kenilworth is great. They are kind when receiving requests and communicate expectations well.

Rob was at my apartment working on my entrance door when I told him about my disposal issue. I was going to complete the request but by the time I got in there it looked as if he'd already submitted one for me which I very much appreciate. I was surprised to come home one day and it was done and now drops everything up like a dream! Good work and thank you a million times over Rob!

Need to cover holes in ceiling with plastic or something!

I'm sorry to be late in submitting this review. The issue with my bathroom door not latching was repaired quickly and well. The issue with the bedroom mini-split was taken care of by replacement of the old unit, which is a tremendous improvement. The service in both cases was rapid and efficient.