The team at Kenilworth is great. They are kind when receiving requests and communicate expectations well.

Rob was at my apartment working on my entrance door when I told him about my disposal issue. I was going to complete the request but by the time I got in there it looked as if he'd already submitted one for me which I very much appreciate. I was surprised to come home one day and it was done and now drops everything up like a dream! Good work and thank you a million times over Rob!

Need to cover holes in ceiling with plastic or something!

I'm sorry to be late in submitting this review. The issue with my bathroom door not latching was repaired quickly and well. The issue with the bedroom mini-split was taken care of by replacement of the old unit, which is a tremendous improvement. The service in both cases was rapid and efficient.

A little attention to detail with maintenance. I had my storage unit burglarized because the latch on the storage unit was not a 'Security Latch'. It was pretty much a gate latch instead not designed for doors or to be securly locked.

Everything with the first request is great. I'm still waiting on an update on my second request. Thank you for all you do

Have not really had maintenance of the apt since COVID/Helene. The work requested with leaks, key locks had not been able to be handled. Believe Brian will now tackle a buildup of issues, appliance issues... Glad he is on board. Excellent follow thru on his visit, prompt, handled many concerns, even the possibility of the apt paint, which has not been resolved over years. Wish the exterior of the building at the back parking lot entrance was repaired and maintained. Embarrassing entry for residents. Appreciate the overall improvement of interior cleanliness of halls, trash, parking lots.Makes a huge difference. Thanks.

Their fine

No. Everyone was very helpful.

I'm just concerned that a black mold comes back