Kenilworth Inn
1.2/5
1.2 /5
99 Verified Reviews
60 Caledonia Rd, Asheville, NC 28803, US
(828) 233-5778
99 Verified Reviews
5.0/5
5.0 /5
No

Thank you Mr Rob for replacing my light bulbs but now I can see where I missed dusting! ha!

4.0/5
4.0 /5
So far, everything is pretty good. I’m just looking forward to seeing what all they have in store. Maybe I’ll give it a 10 out of 10 after I get settled in.

The maintenance team, Rob and Brian are great to work with!

The maintenance team here is super. They are punctual and get the job done. Quite easy to work with

Originally, there were so few maintenance workers that it took months to get a maintenance request completed. My only complaint is with timeliness. The maintenance job itself was well done and the worker who came to my apartment was kind and professional.Another thing I noticed was there doesn't seem to be much maintenance done between tenants. When I arrived to my apartment it was clean at face value, but upon further inspection, there was mold in all the appliances, and the AC wall units do not seem to have ever been cleaned. These are all things I can totally do myself while living there, but I would have liked for them to have been done before I moved in so I had a clean slate to start with and could move in to usable appliances. For example, I could not use the washing machine when I first moved in because I had to deep clean the mold out of all the crevices first. Same with the dishwasher and the water dispenser on the fridge. Either way I am very happy with the apartment and love living here, I'm just noting this because I think it's helpful feedback for the future!

5.0/5
5.0 /5
Wonderful service

This maintenance team is great. The only issue I’ve had was lack of follow up on getting new blinds and I’ve been waiting for a year at this point and follow up when it comes to clearing the backyard area of debris from weather, but otherwise they’re very quick and efficient

All good!👍

While service increased the amount of heat, on cold days, even with two space heaters running full blast, the temperature in the living room barely makes it to 65