Just want to say a word about both Scott and Brooke. These are two of the highest quality property managers I've ever met in my life. The professionalism, organization, and service-driven skill sets they demonstrate are above reproach. I appreciate their positivity and leadership. It's a privilege to be a part of the Kenilworth Inn family.Charles David Nesbitt

Thank you!

Never had a problem!

Thanks for all you do!! :)

The best thing that ever happened here is getting that new maintenance man whose name I have forgotten The one hired after Rob.I think communicating with residents when a service order cannot be completed when originally scheduled. That way residents are not left wondering for days. Things happen. And people would appreciate knowing

Although the new hot water heater the maintenance team installed to replace the old one turned out to be faulty, the team persisted until it was repaired and hot water was restored before a long weekend.

Best staff EVER!!!

Your team recently installed a new water tank in House A. After installation, one of the hoses gave way and there was water spraying everywhere! It was a defective hose, not a problem with the installation.Incredibly lucky I was home, that this happened during business hours and so your team was able to turn the water off before major damage was done. A close brush with disaster. Rob vacuumed the area near the tank, but there could be a bit of floor warpage just for your awareness. Thanks to all for your help!

Please improve the trash areas. The smell gets very bad at times. I'm sure that the dumpsters can be disinfected occasionally and maybe some biologically based air freshener sprayed in that area would be helpful.. Another request is that you please get screens for the windows nearest the dumpsters. Invariably some tenant or other opens the window for fresh air and we get flies and bees hanging around the trash. Screens would prevent that past problem at least. Thank you!

No, everything was very clearly communicated.