Was great! In and out and one of the techs (forgot his name) found some other issues with my new truck which is now at dealership getting fixed! Grateful he went the extra mile to inform me and even did what he could to hold me over.. they even threw in my air filter (that I bought separately) at no charge.. sure it was easy and already accessible but most places would still charge for it.. which makes no sense to me. Great business so far, no complaints. Will go back!
EMILI
•
Dec 12, 2025
5.0/5
5.0/5
I love that Kerry’s does a nice job of getting me in and getting the job done fast. All of the employees are awesome and I’ve never had an issue with any of them! I always feel heard and never have felt pressured into services.
BRIAN
•
Dec 2, 2025
5.0/5
5.0/5
I was able to bring my car in without an appointment for an oil change. Very friendly greeting and accommodating. Gave me the oil change special without having the coupon. The tires were rotated as well. Did try to upsell me on any other service. The experience was great!
DEB
•
Nov 30, 2025
5.0/5
5.0/5
These guys at Lake Pleasant Kerry's Car Care are phenominal at Customer Service!! I would know as I have been a CSR for 23 years. Jeffery took really great care of us & he spent more than a normal amount of phone time explaining & updating us on the progress. Ben had initially checked us in for an unknown misfire in the spark plug/cylinders part of the engine, & I was never concerned about the level of care he implied we will get at Kerry's Car Care. Thankful for the patience & tenacity of the Technician, who spent tedious hours of time involved until he got it right!
STAN
•
Nov 25, 2025
1.0/5
1.0/5
LIE, CHEAT AND Try TO STEAL!
ROGELIO
•
Nov 18, 2025
5.0/5
5.0/5
Was in town for a few days, and on a Saturday late afternoon and had some brake issues. They were great at showing me what was wrong with it before getting to work. Don't know what I would of done if it wasn't for them saving the day.
JUSTIN
•
Nov 14, 2025
5.0/5
5.0/5
Always great experience, straight forward pricing and they were able to get my truck done in just a couple of hours
MARK
•
Nov 2, 2025
5.0/5
5.0/5
Ben really listen to my problem I had with the car and was willing to have my issue resolved
STEPHANIE
•
Oct 23, 2025
3.0/5
3.0/5
I like going to Kerry’s- we bring all our vehicles there for oil changes, we buy the prepaid oily change coupons…But I hate it when you buy something that includes a tire rotation and they don’t do it. You give them the coupon, you specifically ask for it to be done and they don’t. (And we know this because we took the cap off one of the tires and the tire was still in the same location on the truck when we picked it up). Unfortunately my teenage son didn’t say anything because he didn’t want the confrontation.
Was great! In and out and one of the techs (forgot his name) found some other issues with my new truck which is now at dealership getting fixed! Grateful he went the extra mile to inform me and even did what he could to hold me over.. they even threw in my air filter (that I bought separately) at no charge.. sure it was easy and already accessible but most places would still charge for it.. which makes no sense to me. Great business so far, no complaints. Will go back!
EMILI
•
Dec 12, 2025
5.0/5
5.0/5
I love that Kerry’s does a nice job of getting me in and getting the job done fast. All of the employees are awesome and I’ve never had an issue with any of them! I always feel heard and never have felt pressured into services.
BRIAN
•
Dec 2, 2025
5.0/5
5.0/5
I was able to bring my car in without an appointment for an oil change. Very friendly greeting and accommodating. Gave me the oil change special without having the coupon. The tires were rotated as well. Did try to upsell me on any other service. The experience was great!
DEB
•
Nov 30, 2025
5.0/5
5.0/5
These guys at Lake Pleasant Kerry's Car Care are phenominal at Customer Service!! I would know as I have been a CSR for 23 years. Jeffery took really great care of us & he spent more than a normal amount of phone time explaining & updating us on the progress. Ben had initially checked us in for an unknown misfire in the spark plug/cylinders part of the engine, & I was never concerned about the level of care he implied we will get at Kerry's Car Care. Thankful for the patience & tenacity of the Technician, who spent tedious hours of time involved until he got it right!
STAN
•
Nov 25, 2025
1.0/5
1.0/5
LIE, CHEAT AND Try TO STEAL!
ROGELIO
•
Nov 18, 2025
5.0/5
5.0/5
Was in town for a few days, and on a Saturday late afternoon and had some brake issues. They were great at showing me what was wrong with it before getting to work. Don't know what I would of done if it wasn't for them saving the day.
JUSTIN
•
Nov 14, 2025
5.0/5
5.0/5
Always great experience, straight forward pricing and they were able to get my truck done in just a couple of hours
MARK
•
Nov 2, 2025
5.0/5
5.0/5
Ben really listen to my problem I had with the car and was willing to have my issue resolved
STEPHANIE
•
Oct 23, 2025
3.0/5
3.0/5
I like going to Kerry’s- we bring all our vehicles there for oil changes, we buy the prepaid oily change coupons…But I hate it when you buy something that includes a tire rotation and they don’t do it. You give them the coupon, you specifically ask for it to be done and they don’t. (And we know this because we took the cap off one of the tires and the tire was still in the same location on the truck when we picked it up). Unfortunately my teenage son didn’t say anything because he didn’t want the confrontation.