Ben was extremely helpful every time I called (like 10 before I even came into the store) he informed me every time that I was able to price match and was able to get my original service cheaper because of that! They also once they did the initial service found quite a few issues and were able to talk to me about what needed to be done immediately and what could wait a little bit for me to save money! They were all extremely nice and even paid for me to get an uber home so I didn’t have to wait in their shop while they fixed my car! 10/10 would recommend this car shop to everyone I come across because of their amazing customer care and speed in fixing my vehicle!

I am always hesitant about mechanic shops. The employees were very helpful and knowledgeable. I will be back!

I was able to bring my car in without an appointment for an oil change. Very friendly greeting and accommodating. Gave me the oil change special without having the coupon. The tires were rotated as well. Did try to upsell me on any other service. The experience was great!

These guys at Lake Pleasant Kerry's Car Care are phenominal at Customer Service!! I would know as I have been a CSR for 23 years. Jeffery took really great care of us & he spent more than a normal amount of phone time explaining & updating us on the progress.Ben had initially checked us in for an unknown misfire in the spark plug/cylinders part of the engine, & I was never concerned about the level of care he implied we will get at Kerry's Car Care. Thankful for the patience & tenacity of the Technician, who spent tedious hours of time involved until he got it right!

We just always get a good vibe when we are there. I feel like you guys are honest with us. Also , it seems like you guys always have a coupon that can be applied. I'm trying to talk my son into going and talking to you guys for a few repairs himself.

LIE, CHEAT AND Try TO STEAL!

Customer service gentleman was very funny and nice . I always love coming to this store....the only thing we didn't get the email with the other work to be done on the SUV.. Will call today to have him resend .

Was in town for a few days, and on a Saturday late afternoon and had some brake issues. They were great at showing me what was wrong with it before getting to work. Don't know what I would of done if it wasn't for them saving the day.

Always great experience, straight forward pricing and they were able to get my truck done in just a couple of hours

Ben took very good care of my Jeep! It is now up and running. I am so pleased. Ben is very good with people and very good at getting to the problem. I will always ask for him when I need further service.