I had a few things to fix as my engine light was on, Collin hard all the parts ordered, took a little longer to get them, but since I work from home it wasn't an issue. The only thing I would bring up is that my brake engine light wasn't reset, so when I asked it have it cleared, the gentleman tired with his diagnostic machine, but at the end gave up and said to take it to BMW to have them do it. I got home, watched ONE youtube video and did it myself. All is good, but I would ask the techs to check alternate sources to figure out an issue. (To let you know, with the car off, and the key located inside the car, you press the ignition button 3 times quickly, which engages the service mode, then using the trip reset button, you can scroll through the service modes and reset each one that has tripped. No need to visit BMW to have them try to charge me $99). Then when I took it to for its smog check, turns out the car has to be driven through some "drive cycle" so the oxygen senson failed, but I'll take it back tomorrow after their drive cycle issue resolves itself. Again, Collin is great, just those 2 little things.

Diagnosed my problem quickly, made the repair quickly as well. Two days later, a new issue related to the first issue occurred. Could not start my vehicle, so Kerry’s sent a mechanic to get me started. Dropped off and picked up a few hours later…no charge this time. All of the staff there are helpful and friendly; I will be back for sure.

Courtesy and honest service.

Always best customer service experience and positive results

We always have great care from Kerry’s and the staff is very friendly

TJ was very helpful and informative in my time of need!

Friendly staff that were attentive and ensured my car was fixed!

Amazing service and quick! Definitely recommend!

Today’s visit was professional and handled well. I appreciate being shown the parts of the care that may need additional work, and not being pressured to do them right away. We have had several past visits that were not so professional which was why we stopped going to Kerry’s. Hopefully the new staff will continue to prove professional and earn back our trust and business. :-)

Fast and efficient