I’ll start off with everybody in the office was very polite, but the office processes and procedures are unacceptable. I waited two months to get a pre-authorization for two simple gel shots. I was on the phone over 20 times with the office and my insurance companies. My insurance company told me it was a simple procedure number one. The doctor has to give a justification for the medication, and the insurance company said a simple email,fax or phone call would get the process started generally taking 72 hours. I waited almost 2 months for this process to be completed.
Verified User
•
Feb 1, 2025
5.0/5
5.0/5
Need that National Harbor office to open soon please
Verified User
•
Feb 1, 2025
5.0/5
5.0/5
Dr. Kevin Fricka and his patient care team continue to exceed my expectations for high quality and compassionate care. I am given the opportunity to share my concerns and provided with clear medical guidance at pre- and post-surgical appointments.
Verified User
•
Jan 30, 2025
5.0/5
5.0/5
Very friendly staff and well run practice
Verified User
•
Jan 29, 2025
5.0/5
5.0/5
The doctor and staff were very sensitive to my appointment issue and I greatly appreciated it!
Verified User
•
Jan 29, 2025
4.0/5
4.0/5
Too long with the fellow before seeing Dr Fricka
Verified User
•
Jan 29, 2025
5.0/5
5.0/5
Very friendly and providing you with the care and understanding that you need..
Verified User
•
Jan 27, 2025
5.0/5
5.0/5
Long time for appointment
Verified User
•
Jan 27, 2025
5.0/5
5.0/5
The staff is very polite and professional. Dr. Fricka has the best “bedside” manner. He always explains what the next course of action is throughly and takes the time to answer your questions. He is a caring and empathetic physician. I wish we had more physicians of his caliber in the world. Thank you so much.
Verified User
•
Jan 24, 2025
5.0/5
5.0/5
Everything was perfect . You listened and you can't Ask for nothing more but you listening.
I’ll start off with everybody in the office was very polite, but the office processes and procedures are unacceptable. I waited two months to get a pre-authorization for two simple gel shots. I was on the phone over 20 times with the office and my insurance companies. My insurance company told me it was a simple procedure number one. The doctor has to give a justification for the medication, and the insurance company said a simple email,fax or phone call would get the process started generally taking 72 hours. I waited almost 2 months for this process to be completed.
Verified User
•
Feb 1, 2025
5.0/5
5.0/5
Need that National Harbor office to open soon please
Verified User
•
Feb 1, 2025
5.0/5
5.0/5
Dr. Kevin Fricka and his patient care team continue to exceed my expectations for high quality and compassionate care. I am given the opportunity to share my concerns and provided with clear medical guidance at pre- and post-surgical appointments.
Verified User
•
Jan 30, 2025
5.0/5
5.0/5
Very friendly staff and well run practice
Verified User
•
Jan 29, 2025
5.0/5
5.0/5
The doctor and staff were very sensitive to my appointment issue and I greatly appreciated it!
Verified User
•
Jan 29, 2025
4.0/5
4.0/5
Too long with the fellow before seeing Dr Fricka
Verified User
•
Jan 29, 2025
5.0/5
5.0/5
Very friendly and providing you with the care and understanding that you need..
Verified User
•
Jan 27, 2025
5.0/5
5.0/5
Long time for appointment
Verified User
•
Jan 27, 2025
5.0/5
5.0/5
The staff is very polite and professional. Dr. Fricka has the best “bedside” manner. He always explains what the next course of action is throughly and takes the time to answer your questions. He is a caring and empathetic physician. I wish we had more physicians of his caliber in the world. Thank you so much.
Verified User
•
Jan 24, 2025
5.0/5
5.0/5
Everything was perfect . You listened and you can't Ask for nothing more but you listening.