Wonderful check in - waited for my daughter to arrive as she was late due to a problem at the mixing bowl. Everyone who works there is very KIND! The office is very flexible, fast and so organized. Many thanks to everyone who works there. The best for me now is less pain - a first in the past three years.
Verified User
•
Nov 15, 2024
5.0/5
5.0/5
Always a very professional group! Office staff at front desk personable, quick, efficient. Dr. Fricka takes time to answers all your questions. He is passionate about his job and go above and beyond. His surgical work is amazing!
Verified User
•
Nov 15, 2024
5.0/5
5.0/5
I liked the kindness, helpfulness and patience shown by all of the staff. Wait time was short. The doctor made me feel comfortable about getting the surgery done. He was confident and reassuring that he could help me through surgery. The entire staff was very professional!
Verified User
•
Nov 13, 2024
5.0/5
5.0/5
This is one of the most friendly clinics I have ever been in. I was greeted by EVERYONE upon my arrival, at the front desk. I only sat for a few minutes before I was taken to xray. The specialist greeted me and was concerned about my confirt level as we took the various xrays. The wait to see tge PA was not long and after he explained everything I asked many questions and he answered then. Maling sure I understood everything. Check out was a breeze. Love this place.
Verified User
•
Nov 12, 2024
5.0/5
5.0/5
Dr. Fricka performed partial knee replacement few years ago. I visited him re full knee replacement performed by another practice. Xrays showed there is no clot & replacement was good. He recommended PT & gave me exercises I could do on my own. I like his professionalism & genuine concern he shows. He is patient as well.
Verified User
•
Nov 11, 2024
5.0/5
5.0/5
I have had great Dr's there down throughout the years Dr O. Engh , Dr G Branche , and Dr K Fricka
Verified User
•
Nov 8, 2024
5.0/5
5.0/5
Dr. Frick put me so at ease about my medical issues. His staff is very helpful. Any and all questions that I had were addresses quickly and completely. This is a top notch facility and the staff is amazing
Verified User
•
Nov 6, 2024
5.0/5
5.0/5
From the first appointment to the final appointment I was amazed how smoothly everything went.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Office staff was helpful with iPad check-in and arranging reasonable appointment times. Medical staff tried shots and ointments for pain relief before recommending surgery. I think the MRI could have been done sooner to identify the issues. Dr. Fricka was able to start the surgery at 7 and I was home by 10. Amazing!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
As a nurse practitioner, specializing in rheumatology and orthopedics for over 25 years, I have referred all potential joint replacements to AOC, as well as any other orthopedic patient that might need surgical intervention. I have referred patients who need initial hip or knee replacement to Dr. Fricka and revision or repeat joint replacement to Dr. Hamilton for the last 35 + years. I myself have had surgeries by Dr. Branche and Dr. Nagda and have always been pleased with the excellent care I and my patients have received. However, I was not pleased with the 2 hour wait to be seen for this most recent visit with Dr Fricka and lack of communication by staff. My appointment was scheduled for 0930 and was told to arrive 0915. I arrived earlier, as I had about a 2 hour commute from Winchester and had to plan for more traffic than anticipated, in order to be on time. At 1030, I asked the front desk staff if I had missed my name being called, as several patients who came in after my scheduled appointment were called back before me. I realize there are several other providers who are working, but it would have been nice if they had let me know that there was a delay. I understand how busy the providers are, but it would’ve been nice to be notified. Very shortly thereafter, I was called back by the x-ray staff. They took the CD of MRI and hip films I brought, but informed me Dr. would want updated hip films, and that was fine. At about 11 am, I asked the front desk again, if I had been forgotten. They checked with Dr. Fricka’s staff and said they were waiting for a room to open. I went back a short while after that. Dr. Fricka was very pleasant and reviewed my MRI as well as plain films. He answered all of my questions and I was pleased with our visit, with the exception of the wait and lack of communication. I tell you this, so you can address with the reception staff. Jeanmarie Bechtle DNP, ANP-BC 540-877-4575
Wonderful check in - waited for my daughter to arrive as she was late due to a problem at the mixing bowl. Everyone who works there is very KIND! The office is very flexible, fast and so organized. Many thanks to everyone who works there. The best for me now is less pain - a first in the past three years.
Verified User
•
Nov 15, 2024
5.0/5
5.0/5
Always a very professional group! Office staff at front desk personable, quick, efficient. Dr. Fricka takes time to answers all your questions. He is passionate about his job and go above and beyond. His surgical work is amazing!
Verified User
•
Nov 15, 2024
5.0/5
5.0/5
I liked the kindness, helpfulness and patience shown by all of the staff. Wait time was short. The doctor made me feel comfortable about getting the surgery done. He was confident and reassuring that he could help me through surgery. The entire staff was very professional!
Verified User
•
Nov 13, 2024
5.0/5
5.0/5
This is one of the most friendly clinics I have ever been in. I was greeted by EVERYONE upon my arrival, at the front desk. I only sat for a few minutes before I was taken to xray. The specialist greeted me and was concerned about my confirt level as we took the various xrays. The wait to see tge PA was not long and after he explained everything I asked many questions and he answered then. Maling sure I understood everything. Check out was a breeze. Love this place.
Verified User
•
Nov 12, 2024
5.0/5
5.0/5
Dr. Fricka performed partial knee replacement few years ago. I visited him re full knee replacement performed by another practice. Xrays showed there is no clot & replacement was good. He recommended PT & gave me exercises I could do on my own. I like his professionalism & genuine concern he shows. He is patient as well.
Verified User
•
Nov 11, 2024
5.0/5
5.0/5
I have had great Dr's there down throughout the years Dr O. Engh , Dr G Branche , and Dr K Fricka
Verified User
•
Nov 8, 2024
5.0/5
5.0/5
Dr. Frick put me so at ease about my medical issues. His staff is very helpful. Any and all questions that I had were addresses quickly and completely. This is a top notch facility and the staff is amazing
Verified User
•
Nov 6, 2024
5.0/5
5.0/5
From the first appointment to the final appointment I was amazed how smoothly everything went.
Verified User
•
Nov 5, 2024
5.0/5
5.0/5
Office staff was helpful with iPad check-in and arranging reasonable appointment times. Medical staff tried shots and ointments for pain relief before recommending surgery. I think the MRI could have been done sooner to identify the issues. Dr. Fricka was able to start the surgery at 7 and I was home by 10. Amazing!
Verified User
•
Nov 4, 2024
5.0/5
5.0/5
As a nurse practitioner, specializing in rheumatology and orthopedics for over 25 years, I have referred all potential joint replacements to AOC, as well as any other orthopedic patient that might need surgical intervention. I have referred patients who need initial hip or knee replacement to Dr. Fricka and revision or repeat joint replacement to Dr. Hamilton for the last 35 + years. I myself have had surgeries by Dr. Branche and Dr. Nagda and have always been pleased with the excellent care I and my patients have received. However, I was not pleased with the 2 hour wait to be seen for this most recent visit with Dr Fricka and lack of communication by staff. My appointment was scheduled for 0930 and was told to arrive 0915. I arrived earlier, as I had about a 2 hour commute from Winchester and had to plan for more traffic than anticipated, in order to be on time. At 1030, I asked the front desk staff if I had missed my name being called, as several patients who came in after my scheduled appointment were called back before me. I realize there are several other providers who are working, but it would have been nice if they had let me know that there was a delay. I understand how busy the providers are, but it would’ve been nice to be notified. Very shortly thereafter, I was called back by the x-ray staff. They took the CD of MRI and hip films I brought, but informed me Dr. would want updated hip films, and that was fine. At about 11 am, I asked the front desk again, if I had been forgotten. They checked with Dr. Fricka’s staff and said they were waiting for a room to open. I went back a short while after that. Dr. Fricka was very pleasant and reviewed my MRI as well as plain films. He answered all of my questions and I was pleased with our visit, with the exception of the wait and lack of communication. I tell you this, so you can address with the reception staff. Jeanmarie Bechtle DNP, ANP-BC 540-877-4575