Software “Force” used by clinic needs patient user group review and improvement. Force introduction is lacking for Anderson Clinic’s over age 65 patient base: the current introduction is designed for people who use software programs daily and not occasional or one time users. Additionally, the Q&As are unstructured/unorganized: if a patient is seeking pre-surgery information Q&As should be organized under a pre-surgery tab, if patient is seeking medicine information for meds prescribed by clinic that information should be under a medicine tab, etc. Because of the spectrum of Q&As, it is insufficient to list Questions by frequency of being asked. The communications section of Force and the Clinic’s near immediate response is excellent; this excellent facet of Force is not a response of the software, but a reflection of the Clinic and its excellent management/responsiveness to its patients.

Vera is always so helpful

I could not be happier with my decision to undergo the total replacement of my left knee. I’m back to enjoying the activities I like to do most, including running 3 to 4 times per week week; playing golf regularly; playing pickle ball; hiking.

Excellent providers with care and follow up.

Very professional and thorough. Answered all me questions prior to surgery

Staff and doctor were all excellent. Very friendly, professional and thorough.

Connecting with the clinic via phone is EXTREMELY difficult, but once the connection is made, everything else has been excellent.

Upon early arrival, I was seen immediately after brief check in. Wait time was minimal and staff very professional and friendly

Time with the doctor was very short and didn’t give time for questions, explanations… I’ve used Dr Fricka for another surgery so I was okay with it, but if it was my first time I doubt I would come back.

Dr. Fricka and the Anderson Clinic were both godsends to me. I've struggled for years with bone on bone arthritic knees. I heard about the clinic from a lady at church a few years ago but it was not until I i watched an overview video on YouTube that was facilitated by Dr. Fricka that I made up my mind to call them. In the video he said when you are ready you will know and I decided then that I was ready. . Dr. Fricka was in great demand and now I know why. Not only is he an expert in his field, his personality is wonderful. So I chose him as my physician and working with his PA and his team. I was able to go through the process and eventually schedule 2 TKR surgeries 4 months apart. It will be a year in September since I first walked into The Anderson Clinic and I can truly say it was all worth it. I walk without any assistance or devices. I'm off of prescription medications for pain and I'm getting better and stronger each day. I'm loving my new life. If you are struggling with arthritic painful knees and you are truly ready to do what is necessary in order to change your plight-you should call the Anderson Clinic/Dr. Fricka.