No everything was great

Added more bilingual coaches to the program.

My kids feel safe and happy

I think the price was a bit high for the things that my son was doing, but he was losing interest because the class became overcrowded and teachers would often lose control over the class with little to no help from people sitting at a table. Also, my son just stopped receiving recognition so he stopped wanting to come to class

Had more fit, in shape instructors. I sent my son there to get in shape and to have out of shape instructors was not motivating. To have him and other kids talk about how big the instructors is is not good for them and your company.

Everyone is kind and professional. My son enjoys going.

The staff is fantastic! Love the program and what it has to offer, the only reason some aspects are not 5 stars is because the curriculum has a lot of unnecessary breaks. Not taking advantage of the full 45mins to keep the kids actively moving. If the class was one hour it would be fine but since it’s so limited, I would prefer less down time or at least more free time for the kids to keep moving.

Discuss the activities through email or text and ask for feedback

Nop

Yes, better customer service should have helped.