I love that the coaches are really engaged and encouraging to all of the kids They really do help them to be brave, strong, and know that they can do it!!

We really wanted to stay but just wasn’t the right fit for her.

No

Been compassionate - and not smug about my situation.

Listened to safety concenrs

Treating your customers with decency and respect.

Respect my child when he didn’t want to do it anymore and stop the contract so we weren’t paying for service that we weren’t receiving

Training coaches in company policy, more flexible memberships, less pay walls and cost associated with membership (example: forcing us to buy shirts every rank).

Exceptional coaches, consistently energetic, kind, and thoughtful! Our son is currently building on focusing and agility. During these classes, the coaches demonstrate endless patience as they provide guidance and developmental skills.

I really appreciate how understanding the staff are. I got hit with an unexpected surgery and then a car accident and they were great about my scheduling issues. This center is also great at remembering who everyone is. They might not know my name but they know my kids and remember their progress which is all that matters to me.