Prices are high

A class designed for pre-teen boys would have kept him longer

No

No

Just have more flexibility in member ships or drop in classrs

Enforce class size limits

Customer service was extremely lacking. I paused membership due to schedule conflicts and when I gave notice to cancel I was told that I would still be charged even though it was more than 30 day notice. I made my request clear and the staff completely ignored. I cannot recommend this experience due to the issues in canceling.

Discount maybe,

Set up a tuition assistance for both new and existing members.

Because it meets my expectations on each of those questions.My kid feels welcome and encourage. He is looking forward for his class each week.