No

Not to prevent our initial cancellation. But work needs to be done on the workflow to cancel memberships/customer service.

Have everything great to say about what we’ve seen so far. Just trouble using app!! Ugh.

Kidstrong has been a fun experience for the parents, grandparents and our 18 mo old. Its helped him learn to listen and follow instructions and play with others. He loves all the climbing, swinging and jumping. The coaches are excellent.

Prevent promising a child incentives after goals that are not in line with corporate policy. Getting a child’s hopes up then snatching it away is not best business practice.

No. I think my kids are just a bit young and still finding what they enjoy.

More class times and options would have been nice ! Now that he’s 4 (tomorrow) we are considering returning since there will be more class options and it will be easier to schedule around his sisters dance classes. I also felt like the class tokens and make up options were very confusing. Maybe that was just me not understanding but it was very unclear to me.

It would have been helpful for coaches to suggest when it was time for a kid to move up age/ability wise to next class. We realized that we should have moved up sooner after struggling with kid being bored and not appropriately challenged. This could have helped with streamlining the crowding.

Coaches are great, we enjoyed our time

Nope, you guys were great