Honor when I was told classes would begin in December so I would be able to end membership in June.

A lot of fun. The program meets the purpose of positive encouragement and confidence for kids through active movement from a young age.

All the coaches are amazing and great with the kids, especially if they are having a tough time.

Cap enrollment or more staff to manage large groups

I was pretty resolved in canceling. I work with children myself and the anxiety of watching them all run around and do their own thing was causing me discomfort.

No, but you could either make sure your employees actually understand how the memberships work so they don’t provide wrong info to members, and you could be more transparent about what we are actually signing when an iPad is shoved in our face while our toddlers are preparing for class

Better structure.

No, the program was perfect. It was just a scheduling problem.

No. Purely health issues

I don’t think so. So many coaches were leaving that it felt more like an internal problem.