Koons Annapolis Toyota Service Center
4.6/5
4.6 /5
59 Verified Reviews
1107 West St, Annapolis, MD 21401, US
(301) 261-2910
59 Verified Reviews
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5.0/5
5.0 /5
Wonderful experience! Jason was very helpful and able to answer all my questions. I had a last minute appointment and they were able to help me out within a timely manner.

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3.0/5
3.0 /5
I have a leased RAV4 and came in for the 3rd of 5 free service check. My service advisor said I needed a front end alignment despite only 7,000 miles. And someone else said I needed to have the cabin filter changed . My previous cars were a 1986 Celica GTS which I drove for 13 years and a Solara which I drove for 25 years. I never had the front end aligned on either after only 7,000 on a new vehicle.

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5.0/5
5.0 /5
Very professional and courteous service.

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5.0/5
5.0 /5
Scott Meyers is a pleasure to deal with.

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5.0/5
5.0 /5
Matt Zanelotti worked wih me and always does a top-notch job. I always have a good experience when I bring my SUV in for service!

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5.0/5
5.0 /5
I had a 11am appointment this past Friday. I arrived a little early and was told that it would take approximately two hours and it took maybe an hour. My service writer is the best.

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4.0/5
4.0 /5
Overall great EXCEPT we did our 5k service for a new Land Cruiser and they failed to reset the “Maintenance Required” alert. Driving across country and every time you turn on the vehicle, it flashes Maintenance Required which is annoying.

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2.0/5
2.0 /5
This is the second time it has taken 6+ hours for an oil change. That is ridiculous. If you cannot complete basic appointments in a reasonable time, schedule fewer appointments

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5.0/5
5.0 /5
Great service and very efficient.

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5.0/5
5.0 /5
Service was excellent.