Koons Annapolis Toyota Service Center
4.6/5
4.6 /5
59 Verified Reviews
1107 West St, Annapolis, MD 21401, US
(301) 261-2910
59 Verified Reviews
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5.0/5
5.0 /5
It was great. My car was serviced in a reasonable amount of time. And Jason Dennis who was my service representative had great customer service and kept me informed on the status of my car the whole time. Plus he explained this service package that I ended up purchasing and saving money on.

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5.0/5
5.0 /5
Good service and kept me informed

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5.0/5
5.0 /5
Handled maintenance and a recall quickly and pick up was easy.

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4.0/5
4.0 /5
called for an appointment, was able to bring in same day. Repairs completed and picked up very next day.

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5.0/5
5.0 /5
Because my concern was handled differently from my first encounter with this service center. He listened to my concerns and not blow me off by cutting me off and felt rushed. I appreciate his patience Thanks again Joseph Donely

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5.0/5
5.0 /5
Everyone was great to deal with.

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5.0/5
5.0 /5
Good job

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4.0/5
4.0 /5
Relatively efficient except service took longer than the 2-hour projection taking 2.5 hours.

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5.0/5
5.0 /5
James Sabins was absolutely the best. From the moment I stepped out of my truck, he was professional, knowledgeable, and courteous, and he kept me updated on my truck the whole time. Kindness goes a long way.

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5.0/5
5.0 /5
Came in for a specific service. Scott Myers asked questions and explained details about my request. During the visit I received text updates and the wait was decent.