Koons Arlington Toyota Service Center
4.3/5
4.3 /5
27 Verified Reviews
4045 Cherry Hill Rd, Arlington, VA 22207, US
(571) 483-1116
27 Verified Reviews
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5.0/5
5.0 /5
Service team accommodated a same day service request and completed the request in a very timely manner.

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5.0/5
5.0 /5
The team was a perfect combination of informative, communicative, and quick.

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5.0/5
5.0 /5
Quick and easy

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1.0/5
1.0 /5
Took my car in morning around 10am? Ish and brought car back 5:35 something like that. They were not professional about it at all. First time dealing with Toyota Arlington

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5.0/5
5.0 /5
Thanks

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5.0/5
5.0 /5
Friendly, efficient, communicative!

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5.0/5
5.0 /5
Good, communicative.

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1.0/5
1.0 /5
Disappoint

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1.0/5
1.0 /5
Had to wait 2-3 minutes to pick up my car while I watched your service reps chat away with other co-workers. When one of them finally acknowledged my existence I felt like I was bothering him. Gave me my fob and just sorta waved in the direction of where my car was parked. And when I opened the driver door, I saw that the paper mat, tag, and plastic covering was still there. So it was my job to clean up.Your service guys need some serious customer service training.

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5.0/5
5.0 /5
I took my car for inspection. I appreciate the free service since I purchased my car there, but it would be nice if that information would be available so I don’t have to explain it to the gentleman in the service department.