Koons Tysons Chevy GMC Service Center
4.6/5
4.6 /5
23 Verified Reviews
2000 Chain Bridge Rd, Vienna, VA 22182, US
(703) 763-4440
23 Verified Reviews
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5.0/5
5.0 /5
Service folks good to work with, clear recommendations and work done in time frame that was estimated.

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5.0/5
5.0 /5
John was fantastic! Professional and knowledgeable.

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5.0/5
5.0 /5
Excellent customer service very knowledgeable staff

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5.0/5
5.0 /5
I brought in my non-profit's Chevy box truck for safety inspection. I had planned to wait on site for the inspection to be performed but when it became apparent that there would be a longer wait than I anticipated, I was provided a ride home. Everyone was friendly and service-oriented which I appreciated.

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5.0/5
5.0 /5
Superb communication and service description from John Barrie. Very helpful and personable - great hire!

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5.0/5
5.0 /5
Service performed quickly and communication was great.

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3.0/5
3.0 /5
Your team wasn’t forthright, choosing to first suggest a more expensive solution to my problem, but then offering a less expensive option when I pushed back. And I discovered that your cost to repair the shifter was 4x higher than at a regular repair shop, a fact I discovered too late.

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5.0/5
5.0 /5
In and out

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5.0/5
5.0 /5
I had a great experience with my service advisor, Carlos, when I brought my son’s car in for new tires. He was very friendly, professional, and made sure everything was taken care of. The service was excellent, and the whole process went smoothly. I truly appreciate his great customer service and attention to detail. Thank you, Carlos, for taking such good care of my son’s car!

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5.0/5
5.0 /5
Service completed in a timely manner.