My service advisor, Kilbin Garcia, makes it a smooth experience. From drop off to payment and pickup, their team is flawless.
Anonymous
•
Sep 28, 2026
5.0/5
5.0/5
Perfect experience. Service was excellent!
Anonymous
•
Sep 28, 2026
4.0/5
4.0/5
Accommodating, and responsive
Anonymous
•
Sep 23, 2026
3.0/5
3.0/5
Got the 21D recall dealt with but didn't resolve the slow loss of coolant. The tech checked for obvious external leaks and found none; when I asked the service advisor about internal leaks (the coolant has to be going somewhere) he didn't seem to understand what an internal leak is.
Anonymous
•
Sep 22, 2026
5.0/5
5.0/5
5 star service
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
The Service Technician was very nice when I entered the garage area to drop my car off. He explained everything my car needed at that point. He showed me to the waiting area. I like the waiting area at Koons Chrysler, Jeep because it’s very clean, quiet and welcoming. My car did not take too long back in the service area.
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
Angel was excellent service patient and did a good job very great excellent customer service
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
Good customer service, Victor is the best..He takes the time to explain what’s going on with your car and always get the job done.
Anonymous
•
Sep 18, 2026
5.0/5
5.0/5
Excellent customer service. Victor Flores was very professional, knowledgeable, and definitely exceeded my expectations.
My service advisor, Kilbin Garcia, makes it a smooth experience. From drop off to payment and pickup, their team is flawless.
Anonymous
•
Sep 28, 2026
5.0/5
5.0/5
Perfect experience. Service was excellent!
Anonymous
•
Sep 28, 2026
4.0/5
4.0/5
Accommodating, and responsive
Anonymous
•
Sep 23, 2026
3.0/5
3.0/5
Got the 21D recall dealt with but didn't resolve the slow loss of coolant. The tech checked for obvious external leaks and found none; when I asked the service advisor about internal leaks (the coolant has to be going somewhere) he didn't seem to understand what an internal leak is.
Anonymous
•
Sep 22, 2026
5.0/5
5.0/5
5 star service
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
The Service Technician was very nice when I entered the garage area to drop my car off. He explained everything my car needed at that point. He showed me to the waiting area. I like the waiting area at Koons Chrysler, Jeep because it’s very clean, quiet and welcoming. My car did not take too long back in the service area.
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
Angel was excellent service patient and did a good job very great excellent customer service
Anonymous
•
Sep 21, 2026
5.0/5
5.0/5
Good customer service, Victor is the best..He takes the time to explain what’s going on with your car and always get the job done.
Anonymous
•
Sep 18, 2026
5.0/5
5.0/5
Excellent customer service. Victor Flores was very professional, knowledgeable, and definitely exceeded my expectations.