Koons Tysons Chrysler Dodge Jeep Ram Service Center
4.9/5
4.9 /5
30 Verified Reviews
2050 Chain Bridge Rd, Vienna, VA 22182, US
(703) 448-7049
30 Verified Reviews
•
5.0/5
5.0 /5
Great customer service

•
5.0/5
5.0 /5
My service advisor, Kilbin Garcia, makes it a smooth experience. From drop off to payment and pickup, their team is flawless.

•
5.0/5
5.0 /5
Perfect experience. Service was excellent!

•
4.0/5
4.0 /5
Accommodating, and responsive

•
3.0/5
3.0 /5
Got the 21D recall dealt with but didn't resolve the slow loss of coolant. The tech checked for obvious external leaks and found none; when I asked the service advisor about internal leaks (the coolant has to be going somewhere) he didn't seem to understand what an internal leak is.

•
5.0/5
5.0 /5
5 star service

•
5.0/5
5.0 /5
The Service Technician was very nice when I entered the garage area to drop my car off. He explained everything my car needed at that point. He showed me to the waiting area. I like the waiting area at Koons Chrysler, Jeep because it’s very clean, quiet and welcoming. My car did not take too long back in the service area.

•
5.0/5
5.0 /5
Angel was excellent service patient and did a good job very great excellent customer service

•
5.0/5
5.0 /5
Good customer service, Victor is the best..He takes the time to explain what’s going on with your car and always get the job done.

•
5.0/5
5.0 /5
Excellent customer service. Victor Flores was very professional, knowledgeable, and definitely exceeded my expectations.