The delivery man was eating hit Cheetos and cupcakes in it upon delivery.He was busy with other clients so we didn't get a lot of his attention. He had a new sales man try to help us.Ease if shopping, test driving and application process.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Service advisor was very professional. The service was timely. The experience is definitely better than Glassman Mitsubishi. One thing that was kind of annoying was my vehicle was done 20-30 minutes after service and I was never notified. I went to the desk myself and check out was quick.One idea would be to offer a shuttle to downtown Ann Arbor. The area is just a dealership motor mall.Got me in same day and quick check in.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
I drive several miles to get a pil change because of your service departmentThe service staff is wonderful
Verified User
•
Mar 22, 2026
1.0/5
1.0/5
Brought it cause the battery kept dying replaced the battery and issue still persists .Find out what’s causing my car to die every night .
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Fast/friendly service
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Fast service, friendly employees
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 5, 2026
4.0/5
4.0/5
Love the communication and assistance providedI appreciate the communication and customer service support provided during my visit
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Alex was very helpful and kept me updated with the process of my vehicle's repairs. I will continue to deal with this company in the future and have advised several family and friends to come to LaFontaine. Very impressed with the service thus far.I have had tremedously great experience with the LaFontaine Family
The delivery man was eating hit Cheetos and cupcakes in it upon delivery.He was busy with other clients so we didn't get a lot of his attention. He had a new sales man try to help us.Ease if shopping, test driving and application process.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Service advisor was very professional. The service was timely. The experience is definitely better than Glassman Mitsubishi. One thing that was kind of annoying was my vehicle was done 20-30 minutes after service and I was never notified. I went to the desk myself and check out was quick.One idea would be to offer a shuttle to downtown Ann Arbor. The area is just a dealership motor mall.Got me in same day and quick check in.
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
I drive several miles to get a pil change because of your service departmentThe service staff is wonderful
Verified User
•
Mar 22, 2026
1.0/5
1.0/5
Brought it cause the battery kept dying replaced the battery and issue still persists .Find out what’s causing my car to die every night .
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Fast/friendly service
Verified User
•
Mar 15, 2026
5.0/5
5.0/5
Fast service, friendly employees
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 5, 2026
4.0/5
4.0/5
Love the communication and assistance providedI appreciate the communication and customer service support provided during my visit
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Alex was very helpful and kept me updated with the process of my vehicle's repairs. I will continue to deal with this company in the future and have advised several family and friends to come to LaFontaine. Very impressed with the service thus far.I have had tremedously great experience with the LaFontaine Family