Service was great

The vehicle was returned not washed BUT i understand it was BITTER COLD so I understood washing the vehicle may not have been done to avoid locks freezing or any damage to the vehicle. So I understood why the vehicle may not have been washed.I didn’t realize that I had a discount coupon that was for Glassman Mitsubishi and the coupon was honored. I was VERY PLEASED and I considered that GREAT CUSTOMER SERVICE because I would have had to have less service completed if the coupon had not been honored. SO I WAS EXTREMELY GRATEFUL FOR THIS LEVEL OF CUSTOMER SERVICE.I like how efficient this location is and how they never hesitate to answer my questions and make accommodations to me my service needs.

From my salesperson to the service personnel, they pride themselves on delivering “Excellent” customer service.

Everyone that came into the lounge while I waited address me with a friendly comment. It was a very pleasant experience.I arrived on time I was met immediately by representative. They address me by name had me sign for service. Then I relaxed in the lounge and was on my way in approximately 45 minutes. Everyone was nice and friendly. Thank you very much.

The power outlets in the waiting area are defectiveI usually expect my car to get a car wash when I get service at a dealership but it didn't happen this time.

We were only there for a recall on our older Mitsubishi, the New Outlander were very appealing jokingly told salesperson if they could get us in a new one for the same payment as our Honda which we traded in, they exceeded our expectations payment around $20.00 more which worked with our budget and got us into a new vehicle before the Honda warranty expiredAwesome customer service

Pleasant Experience with the service

Give my husband Vernon Davis a raise!!!They made my trade in transaction really easy for me with

Excellent service

No problems at all