We had a very good experience. We went there looking for a used vehicle, but then decided we should purchase a new one.Very interactive and helpful. Top notch customer service.

I would buy a car from Dan again without haste. 5 STARS!!Everything was top notch from start to finish. They listened, did what they could to meet my needs, and they treated me with the utmost respect.

Said 30 mins, went a little longer, but I think they did overall inspection and oil change, even though covered, was not advised until after. They may also have done wheel balance, as car runs smoother on the road now. Overall, I am OK with service and approach to issues.Previously stated, slight inconvenience to work schedule.Said car wash was out of order, is usually would run it through. Thought they did, which assumed the extra delay, oh well.Svce advisor said car would be up in 'a few minutes' was about 10-12 minutes. Guy came to me a little sooner than work completed time.For a brand new dealership I have high expectation I will be returning there for service. Best Mitsu dlrship nearby, others not as friendly or conscientious, and miles further away!No-nonsense dealership. They know their stuff.

Very professional and got approved in less than 3hrs..Best experience ever!!!!

I have dealt with other LaFontaine dealerships in the past and have found them to be very professional and an honest organization.Excellent rapport between the customer and service advisor. They took time to explain what the recall was for and the work wa done quickly.

Looking forward to buying my next new car in the future

Josh was great. He got the manager for the only big question we had that he didn't have an answer to. She didn't address that concern, but being the end of their open hours we moved forward. We will definitely be recommending Joshua to any friends looking to buy a vehicle. Also I didn't quite catch his name, possibly Brad, but we should mention that when we walked in and said we were interested in the PHEV, the gentleman we spoke to said Josh was the guy for us. I don't know if Josh knows the PHEV any better than the rest of the sales team, but getting us to a salesman that spoke to the info we needed was a big part of why we came away satisfied. So thanks to that gentleman as wellWe saw their ad for $308/month with $0 down lease, and asked about it. The manager was going to talk to us but never explained why we were paying $390+/months after putting $4,000 down. Even with the ceramic coating and fees factored in, that large of a difference should have been explained since we asked. It's honestly the only part that doesn't sit right with us.Joshua gave us clear and direct information for each concern we had, and asked the manager to talk about anything that he didn't know well himself. He knew the vehicle we wanted and made the whole thing easy.