The customer service I have received will keep me coming back. Every one I have dealt with have all been Fantastic.The custome service I have received from when I bought the car from Shelby Marie and them coming to get my car to do an oil change was priceless.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Sales representative was nice and help me make the choice
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
I dislike the trunk space or lack of. It is laid out weirdFriendly and helpful
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Service department was wonderful
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The service mechanic was very knowledgeable and explained the issue with my vehicle in a way I could understand
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Needs to be updatedEase of scheduling and warranty repair parts were in stock
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Good situation, considering remodeling is still in process at this new dealership.The dealership is easy to find and access in Lansing. Both guys at the Service desk were friendly when I arrived for my appointment. The repair technician got all necessary items completed for me. Adding the Mitsubishi mud guards was not an easy task. Comfortable waiting lounge. All the more pleased because this is a new dealership...if I understand correctly. Definitely will return.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Excellent service, fast and cordial
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Again 4 is very close to 5 so you are doing something right.I do not remember how my car looked when I picked it up. But I have OCD like no body business, so my car is always neat and clean.Thank you for the friendly reminder on when the next oil change is. The little sticker in the upper left corner will be very helpful. SImply because I had no idea when I was suppose to bring this 2025 Outlander in to be serviced. Simply because Caleb is gone. And cant call him. Thanks againNo one gets all 10's Only Jesus gets a 10
The customer service I have received will keep me coming back. Every one I have dealt with have all been Fantastic.The custome service I have received from when I bought the car from Shelby Marie and them coming to get my car to do an oil change was priceless.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Sales representative was nice and help me make the choice
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
I dislike the trunk space or lack of. It is laid out weirdFriendly and helpful
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Service department was wonderful
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The service mechanic was very knowledgeable and explained the issue with my vehicle in a way I could understand
Verified User
•
Dec 13, 2025
5.0/5
5.0/5
Needs to be updatedEase of scheduling and warranty repair parts were in stock
Verified User
•
Nov 30, 2025
5.0/5
5.0/5
Good situation, considering remodeling is still in process at this new dealership.The dealership is easy to find and access in Lansing. Both guys at the Service desk were friendly when I arrived for my appointment. The repair technician got all necessary items completed for me. Adding the Mitsubishi mud guards was not an easy task. Comfortable waiting lounge. All the more pleased because this is a new dealership...if I understand correctly. Definitely will return.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Excellent service, fast and cordial
Verified User
•
Nov 18, 2025
4.0/5
4.0/5
Again 4 is very close to 5 so you are doing something right.I do not remember how my car looked when I picked it up. But I have OCD like no body business, so my car is always neat and clean.Thank you for the friendly reminder on when the next oil change is. The little sticker in the upper left corner will be very helpful. SImply because I had no idea when I was suppose to bring this 2025 Outlander in to be serviced. Simply because Caleb is gone. And cant call him. Thanks againNo one gets all 10's Only Jesus gets a 10