Lafontaine Mitsubishi-Lansing
4.6/5
4.6 /5
37 Verified Reviews
5103 South Cedar St, Lansing, MI 48911, US
(517) 325-5159
37 Verified Reviews
5.0/5
5.0 /5
Excellent service, fast and cordial

4.0/5
4.0 /5
Again 4 is very close to 5 so you are doing something right.I do not remember how my car looked when I picked it up. But I have OCD like no body business, so my car is always neat and clean.Thank you for the friendly reminder on when the next oil change is. The little sticker in the upper left corner will be very helpful. SImply because I had no idea when I was suppose to bring this 2025 Outlander in to be serviced. Simply because Caleb is gone. And cant call him. Thanks againNo one gets all 10's Only Jesus gets a 10

5.0/5
5.0 /5
Great customer serviceGreat care of my vehicle

5.0/5
5.0 /5
The team at Lafontaine Mitsubishi were all very helpful and professional during my sales experience. They helped me get the car I wanted and took care of all my concerns and needs in a timely manner.

5.0/5
5.0 /5
Excellent

5.0/5
5.0 /5
Communication and the process were great , was a seamless and easy processGreat service

5.0/5
5.0 /5
We could see a little residue from when it was wiped down on the inside.Loved it!We loved our experience! Charles was exceptional.

2.0/5
2.0 /5
I doesn't matter if scheduling is easy and plenty of open slots if no one is there to service the vehicle for the time you choose.Weren't ready to service vehicle at scheduled appt. timeBuilding was under construction while I was there. Not much available and felt like I was sitting in a construction zone.some of these questions are unknown because I did not receive a Statement of work, receipt, etc.See all other comments. Additionally, get people to answer your phone. If I call and want to talk to someone, I typically will either have to leave a message and hope someone will call back, or I have to wait 15 - 45 min on hold music.They didn't print or give me the printed statement for some reason, and didn't email as they said they would.Seemed confused about appt. as though it was never set up.

5.0/5
5.0 /5
Our sales person, Charles, was so helpful! We appreciate that he was knowledgeable and answered all of our questions!

5.0/5
5.0 /5
The dealership is under construction, I understand completely! Even the bathrooms were Porta potties lolI'll wait and see how it turns out after the remodeling is finishedFriendly promptness, and cost